Navayan Subscribe
Ongoing issues: (1) no line breaks in e-mail; (2) unsubscribe not working (2 posts)

  1. eCalm
    Posted 2 years ago #

    Hello. Thank you for your great plug-in - however, we have two outstanding issues that need to rectified. Any input would be appreciated.

    1. E-mails to subscribers are being sent out in one long stream with
    no line breaks. There are no line breaks, paragraph breaks, bullet/numbering breaks, etc. Subscribers are reporting e-mails are too difficult to read without proper formatting.

    2. This was mentioned in a earlier post: Unsubscribe does not seem to work. The users follow the unsubscribe procedure, but when the process is almost complete they experience no text displayed on the Unsubscribe Confirmation Page; the user is not 'unsubscribed' (or deleted from the Users list) and still receives e-mails. This is a critical function of the subscribe plugin that needs to work correctly for us.

    Any insight into solving these issues would be greatly appreciated. Thank you in advance for your help.


  2. sandi-bell
    Posted 2 years ago #

    also a problem for us. Has there been any resolution?

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