Support » Plugin: Appointments » One service provider cannot have services setup, inexplicable

  • Resolved ok

    (@gotoco)


    Hello

    This plugin is working well for me, with around 50 service providers. There is just one service provider that cannot have service appointments setup,no matter what I do.

    I have tweaked every setting, deleted/re-activated the service provider and tried everything else. I don’t know why, when I setup her timings the front-end always shows nothing available. Please PM me so I can offer you login details to check the site. thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello gotoco,

    Can I first have look on your site? Can you send us link to appointment page and tell which service provider it is?
    Have you also checked if that provider has no exceptional non-working days?

    Please also make sure that working hours for non specific provider are covering working hours of that one provider.

    kind regards,
    Kasia

    Thread Starter ok

    (@gotoco)

    thanks, how can I PM you here?I wish to send confidential info

    • This reply was modified 5 years, 6 months ago by ok.
    Thread Starter ok

    (@gotoco)

    Anyway, this is the appointment page for the user:http://www.go-to.co/interview-fujian-anyteach/

    The user is called Bernadette. Actually, when I link another service provider it also fails. Perhaps the service has a problem

    Plugin Contributor Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello gotoco,

    This forum has no PM feature and it is against the forum rules to give credentials to site.

    I wanted to check that appointment page but it is password protected. If possible could you create a test account for us?
    Please contact us on contact (at) wpmudev.org
    Subject: ATTN: Kasia Swiderska
    And link back to this thread so we can figure something out.

    kind regards,
    Kasia

    Plugin Author jdailey

    (@jdailey)

    Thank you for using Appointments. I am going to close this ticket as it was moved to email. If we did not resolve this for you please let us know and we can reopen the thread.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘One service provider cannot have services setup, inexplicable’ is closed to new replies.