Support » Fixing WordPress » One reader unable to leave comments in any browser

  • This is weird. I have one visitor to my site who gets the “Error: please type a comment” message every time he submits a comment. He’s tried it in both Safari and Firefox on Macintosh, with the same result. No one else is having this problem, and the only way I can replicate it is to leave the comment box blank – which he’s not doing.

    Something seems to be blocking WordPress from recognizing there’s any text in the comment box. Any ideas?

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  • New info: I tried to leave his comments for him, by logging out and using his name, email, etc. I got the same error, using Firefox and Windows! I was able to post them just fine as myself, and then change my contact info to his.

    Any thoughts?

    Moderator kmessinger

    (@kmessinger)

    URL?

    I’d rather not post it publicly for various reasons. If you’ll give me suggestions what you would look for in the source code or whatever, I’ll see what I can find!

    Moderator kmessinger

    (@kmessinger)

    I want to check for errors and attempt to sign in. Sorry, can’t shoot in the dark. Good luck.

    Fixed it! It was a spam plugin issue.

Viewing 5 replies - 1 through 5 (of 5 total)
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