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One reader unable to leave comments in any browser (6 posts)

  1. BetaCandy
    Member
    Posted 5 years ago #

    This is weird. I have one visitor to my site who gets the "Error: please type a comment" message every time he submits a comment. He's tried it in both Safari and Firefox on Macintosh, with the same result. No one else is having this problem, and the only way I can replicate it is to leave the comment box blank - which he's not doing.

    Something seems to be blocking WordPress from recognizing there's any text in the comment box. Any ideas?

  2. BetaCandy
    Member
    Posted 5 years ago #

    New info: I tried to leave his comments for him, by logging out and using his name, email, etc. I got the same error, using Firefox and Windows! I was able to post them just fine as myself, and then change my contact info to his.

    Any thoughts?

  3. kmessinger
    Forum Moderator
    Posted 5 years ago #

    URL?

  4. BetaCandy
    Member
    Posted 5 years ago #

    I'd rather not post it publicly for various reasons. If you'll give me suggestions what you would look for in the source code or whatever, I'll see what I can find!

  5. kmessinger
    Forum Moderator
    Posted 5 years ago #

    I want to check for errors and attempt to sign in. Sorry, can't shoot in the dark. Good luck.

  6. BetaCandy
    Member
    Posted 5 years ago #

    Fixed it! It was a spam plugin issue.

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