Support » Fixing WordPress » One particular Permalink not working

  • Hi,

    I have set up a wordpress site, however the /feedback permalink always displays a Server-500 error or a blank page.

    I have checked to make sure there are no other feedback pages in the trash, and also tried deleting and re-generating the .htaccess file. All other permalinks on the site work perfectly, it is just this one /feedback that won’t work.

    Any ideas?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Good Guy


    Have you tried to recreate the feedback page but giving it a default permalink rather than any custom you might have created?

    I suggest re-create the form [again] and then see what happens.

    I’ve tried giving it the /comments permalink and it works fine – the only thing is that we have printed leaflets with the /feedback link in a QR code, so I need to find a way to get this working with this link.

    Good Guy


    Have you also created a re-direct to your pages by changing the .htaccess file? As far I am aware, there are two steps for chnaging the Permalinks:

    1) you go to the dashboard and Settings >> Permalinks >> Postname

    2) change the redirects by changing the .htaccess.

    It looks like you haven’t done step 2 so you need to do it to re-direct old pages. It is something like this:

    RedirectMatch 301 ^/$$

    Can you post a link to your page so that I can try to give you a redirect code for it.

    Unfortunately I have tried this as well, and had checked it using a .htaccess Redirect generator just incase it was the wrong syntax. The site itself isn’t on the internet yet as I am developing it using MAMP. Once it’s ready I’ll post a link and see if a solution can be found.

    Failing that I guess it will be plan B, and to create a feedback/index.php file which has a header redirect to another location within the site.

    Thanks for your help!

Viewing 4 replies - 1 through 4 (of 4 total)
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