Support » Plugin: WooCommerce » One Page Checkout – "Please choose product options" error

  • Resolved Harryb17

    (@harryb17)



    I have verified this error on two completely fresh installs of wordpress.

    When trying to add a variable product to the cart using the one page checkout plugin, I am prompted with the “Please choose product options…” dialogue even though an option is definitely selected.

    My test configuration…..
    Fresh version of wordpress installed on local machine using apache and also tested on a Nginx server with only Woocommerce and One Page checkout plugin installed. Variable product created with one attribute with two options.

    This issue appears when you then use the following two methods…
    Tick the “One Page Checkout” tick box on the edit product page.
    Create a fresh page with the following shortcode….
    [woocommerce_one_page_checkout template=”product-single” product_ids=”14″]

    However the product gets successfully added to the cart if you add the [woocommerce_one_page_checkout] shortcode to the product description. But this reloads the page.

    https://wordpress.org/plugins/woocommerce/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mike Jolley

    (@mikejolley)

    Harry, as I said in https://github.com/woothemes/woocommerce/issues/8965 this is a premium extension and needs to be posted on support.woothemes.com. If you have a post already, give me your ticket #

    These forums are not allowed to be used for premium plugins. Forum rules.

    Apologies Mike, I wasn’t aware of that rule. I have a WooGang subscription who I assume you guys are affiliated with but I am therefor exempt from support, which I wasn’t looking for. I simply wanted to report a bug.

    Plugin Author Matty Cohen

    (@mattyza)

    Hi Harry,

    I simply wanted to report a bug.

    Thanks for reporting this bug! We’ve forwarded your report on to the developer for further inspection and resolution.

    I have a WooGang subscription who I assume you guys are affiliated with

    WooGang and WooCommerce aren’t affiliated in any way.

    Thanks again for reporting this bug to us. We’ll see to it that the bug is inspected further. 🙂

    Hi @harryb17, I tried to reproduce this with no luck: https://vimeo.com/prospress/review/137512716/adfc0d3244

    You may be using an out of date version of One Page Checkout (latest is v1.2.1) or perhaps something is configured incorrectly. Have a careful read over the documentation and try again: http://docs.woothemes.com/document/woocommerce-one-page-checkout/

    As Mike said, these forums aren’t for providing support on premium extensions, but if you’re still having problems, purchase a license from WooThemes.com, submit a ticket to support from your My Account page and we can help more there. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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