Title: One missing item from feed Last modified: July 26, 2023 --- # One missing item from feed * Resolved [hellogetabundantenergy](https://wordpress.org/support/users/hellogetabundantenergy/) * (@hellogetabundantenergy) * [2 years, 10 months ago](https://wordpress.org/support/topic/one-missing-item-from-feed/) * Hi * I have created my feed with rules and filters. All is working well apart from one item is missing from my feed. I have checked every rule and filter several times and checked all the guides but I can’t see any reason it wouldn’t be in the feed. Is there a way I can see what is deleted using the rules so I can discover why it is not appearing in the feed? * Thanks Viewing 12 replies - 1 through 12 (of 12 total) * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [2 years, 10 months ago](https://wordpress.org/support/topic/one-missing-item-from-feed/#post-16923657) * Hi, * Thanks for using our plugin and reaching out to us. * Can you share with us screenshots of all pages of your feed configuration so we can see how you configured your feed? * Can you also share the URL of the product that you are missing from your feed? * Thread Starter [hellogetabundantenergy](https://wordpress.org/support/users/hellogetabundantenergy/) * (@hellogetabundantenergy) * [2 years, 10 months ago](https://wordpress.org/support/topic/one-missing-item-from-feed/#post-16923930) * Hi * Yes, sure. Here you are: * [https://www.dropbox.com/s/w749a81uohjygnq/Screenshot%202023-07-26%20at%2011.30.06.png?dl=0](https://www.dropbox.com/s/w749a81uohjygnq/Screenshot%202023-07-26%20at%2011.30.06.png?dl=0) * [https://www.dropbox.com/scl/fi/tepn0cidd50mmi3rgwg44/Screenshot-2023-07-26-at-11.30.31.png?rlkey=h31wo7xhbat6mjhau11eekwr6&dl=0](https://www.dropbox.com/scl/fi/tepn0cidd50mmi3rgwg44/Screenshot-2023-07-26-at-11.30.31.png?rlkey=h31wo7xhbat6mjhau11eekwr6&dl=0) * [https://www.dropbox.com/scl/fi/kstcj6jqxppmqpunwwzu5/Screenshot-2023-07-26-at-11.31.56.png?rlkey=3f3n8ykibdc2cp0ui3b25iszb&dl=0](https://www.dropbox.com/scl/fi/kstcj6jqxppmqpunwwzu5/Screenshot-2023-07-26-at-11.31.56.png?rlkey=3f3n8ykibdc2cp0ui3b25iszb&dl=0) * [https://www.dropbox.com/scl/fi/ddxne8z9oe87nnzhdippa/Screenshot-2023-07-26-at-11.32.13.png?rlkey=1tvi09mdpwy834hs2h1zt3ekn&dl=0](https://www.dropbox.com/scl/fi/ddxne8z9oe87nnzhdippa/Screenshot-2023-07-26-at-11.32.13.png?rlkey=1tvi09mdpwy834hs2h1zt3ekn&dl=0) * The missing item is this one: [https://staging2.getabundantenergy.com/product/tsi-6k1d-6kw-single-phase-energy-storage-hybrid-inverter/](https://staging2.getabundantenergy.com/product/tsi-6k1d-6kw-single-phase-energy-storage-hybrid-inverter/) * Auth: * jonny * pc5_JZPiF7@ss8_ - This reply was modified 2 years, 10 months ago by [hellogetabundantenergy](https://wordpress.org/support/users/hellogetabundantenergy/). * Thread Starter [hellogetabundantenergy](https://wordpress.org/support/users/hellogetabundantenergy/) * (@hellogetabundantenergy) * [2 years, 10 months ago](https://wordpress.org/support/topic/one-missing-item-from-feed/#post-16932979) * Hey, * Did you see any issues in my setup that could be causing this? * Thanks * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [2 years, 10 months ago](https://wordpress.org/support/topic/one-missing-item-from-feed/#post-16933099) * Can you disable the “_Refresh only when products changed_” and try refreshing your feed? * Thread Starter [hellogetabundantenergy](https://wordpress.org/support/users/hellogetabundantenergy/) * (@hellogetabundantenergy) * [2 years, 10 months ago](https://wordpress.org/support/topic/one-missing-item-from-feed/#post-16935031) * Tried and it’s still not there. * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [2 years, 10 months ago](https://wordpress.org/support/topic/one-missing-item-from-feed/#post-16936353) * In that case the issue at hand must be caused by the filters you created. Can you try removing them one by one and reprocess your feed after each one you remove to see what filter is causing the issue at hand? * Thread Starter [hellogetabundantenergy](https://wordpress.org/support/users/hellogetabundantenergy/) * (@hellogetabundantenergy) * [2 years, 10 months ago](https://wordpress.org/support/topic/one-missing-item-from-feed/#post-16937756) * So I have just deleted all the rules and refreshed the feed but it is still the same. It is like the feed is not refreshing at all. * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [2 years, 10 months ago](https://wordpress.org/support/topic/one-missing-item-from-feed/#post-16937858) 1. Are you perhaps using a caching plugin or doing some server-side caching? 2. Can you share the plugin debug.log **URL** with us so we can tell if your feed is still processing? This is how you can retrieve it: [https://adtribes.io/send-your-debug-log-to-support/](https://adtribes.io/send-your-debug-log-to-support/) * Thread Starter [hellogetabundantenergy](https://wordpress.org/support/users/hellogetabundantenergy/) * (@hellogetabundantenergy) * [2 years, 10 months ago](https://wordpress.org/support/topic/one-missing-item-from-feed/#post-16938203) * I am using Siteground which has it’s own caching but I think it’s switched off on staging which I am using. I deleted the feed and started again with the same rules and it seems to be working now. * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [2 years, 10 months ago](https://wordpress.org/support/topic/one-missing-item-from-feed/#post-16938366) * Now try making a change to the configuration of the new feed you created, for example add a field mapping. Than refresh your feed / processing. When the change you made is not showing in your feed than you are indeed experiencing a caching issue. * Thread Starter [hellogetabundantenergy](https://wordpress.org/support/users/hellogetabundantenergy/) * (@hellogetabundantenergy) * [2 years, 10 months ago](https://wordpress.org/support/topic/one-missing-item-from-feed/#post-16941550) * I just did that and it’s appearing. Very strange. It all seems to be working now. Thanks for your help. - This reply was modified 2 years, 10 months ago by [hellogetabundantenergy](https://wordpress.org/support/users/hellogetabundantenergy/). * [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * (@supportadtribes) * [2 years, 10 months ago](https://wordpress.org/support/topic/one-missing-item-from-feed/#post-16941563) * Perfect, thanks for the heads-up. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘One missing item from feed’ is closed to new replies. * ![](https://ps.w.org/woo-product-feed-pro/assets/icon-256x256.png?rev=3111496) * [Product Feed PRO for WooCommerce by AdTribes – Product Feeds for WooCommerce](https://wordpress.org/plugins/woo-product-feed-pro/) * [Frequently Asked Questions](https://wordpress.org/plugins/woo-product-feed-pro/#faq) * [Support Threads](https://wordpress.org/support/plugin/woo-product-feed-pro/) * [Active Topics](https://wordpress.org/support/plugin/woo-product-feed-pro/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-product-feed-pro/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-product-feed-pro/reviews/) ## Tags * [missing item](https://wordpress.org/support/topic-tag/missing-item/) * 12 replies * 2 participants * Last reply from: [supportadtribes](https://wordpress.org/support/users/supportadtribes/) * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/one-missing-item-from-feed/#post-16941563) * Status: resolved