I helped a friend who could not sort the images in a gallery. When the “Sort images” button is clicked, an error page appeared instead of an array of thumbnails. II created a new gallery and I could sort its images. That made me wonder if an image in the gallery could be causing it and loaded a few at a time until I identified the image that would cause this problem. It is a JPEG image; I can display it on my screen using an image viewer. But when that image is included in a gallery it simply kills the ability to sort it.
Since then, I tried a gallery on my site with that image and I got an error telling me that I don’t have access to that page when I clicked on the “Sort images” button. Deleting that image fixed it.
I am bringing this to your attention partly out of curiosity and partly to alert you that a strange problem exists. What quality of an image could cause this problem? Would you like to see the image?
For information, his site has NGG and the Pro version installed; my site has only NGG.
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