One-Click Update works, but Dashboard doesn’t reflect
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I’m having this problem on the InMotion Hosting service, if that has any bearing on the issue.
I’ve attempted to install WordPress on both a “regular” domain – which is located in the public_html folder – and in a subdomain on my account.
Let’s start with the regular domain. Assuming my overall account is called MYNAME.com, and the other domain is REGULAR.com, technically the path is http://www.MYNAME.com/REGULAR.com, the world can get to it at http://www.REGULAR.com, and the domain’s folder is in public_html\REGULAR.com.
I uploaded the 4.9.7 zip file into that folder, extracted the contents and began the install process. Worked like a charm. WordPress detected that 4.9.8 was available during that install and automatically did the update in the process.
I look in the wp-admin folder and examine the about.php file. It has the time and date that the install just took place, and inside it are references to 4.9.8. When I login and look at the Dashboard, it tells me that I am all up to date.
Perfect!
Now I do exactly all of the above to the subdomain. Let’s call it TEST.MYNAME.com, and its folder is located in the main directory (as opposed to the public_html folder). And, as above, the about.php file was updated.
Yet when I sign in to the Dashboard, it says that I’m at 4.9.7 and that there is the 4.9.8 update available!
So, I go ahead and click on Update. I quickly see all of the steps that took place (I did a quick screen capture to get them as they disappear so quick). It then says basically “welcome to 4.9.7”, and the changes made in 4.9.8 are listed (supposedly 46 bugs were fixed). And at the top of the screen it is telling me — there is the 4.9.8 update ready and waiting for me!
By the way, I already went to the Settings -> General section to make sure both the WordPress Address and Site Address fields were correct.
InMotion’s support desk eventually went to the SSH command line and executed the WP CORE DOWNLOAD ..etc … command to force it. Now in the Dashboard it shows I am up to date with 4.9.8.
So — why doesn’t the Dashboard One-Click Update work for a subdomain?
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