Support » Plugin: Rich Contact Widget » one broken feature, one difficult ui issue

  • stason

    (@stason)


    2 problems I run into:

    1) the plugin injects wp-content/uploads/rc_geositemap.xml which doesn’t exit (returns 404). the author committed to fixing this issue more than a year ago, but it’s still there. this non-existing sitemap appears in sitemap_index.xml (created by yoast SEO, but the problem comes from this plugin, not yoast’s one). google webmaster tools reports this as a broken xml. Please fix.

    2) once the rich snippet widget is created it’s confusing how to edit it. it keeps on selecting with “V” “Side Bar 1” even though I created it in Side Bar 2. Took some time to figure out how to get to edit the existing widget in side bar 2 and had to dump the automatically added empty Rich snippet widget to Side Bar 1. This part is not user-friendly, but can be figured out.

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  • Plugin Author Remy Perona

    (@tabrisrp)

    Hi stason,

    1 ) This is something that is working fine since I fix it. If you’re having issue with it, please open a support thread instead of creating a review. That way I’ll be able to test and see how to fix it for you.

    2 ) The plugin uses the standard code for creating and managing a Widget, no special code involved, so your issue is not related.

    stason

    (@stason)

    1) Thank you for suggesting a better way to report a problem. I opened the ticket.

    2) That’s an excellent way of brushing off usability issues. But it’s ok – as it can be figured out. If you don’t care to make it easier to use, it’s no problem at all.

Viewing 2 replies - 1 through 2 (of 2 total)
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