Thanks for contacting to us.
You are using an pro version of the theme. According to wordpress.org support forum guidelines pro version support not allowed here.
Kindly post your query on our pro support channel.
I don’t have a subscription.
I bought the theme in 2017.
I update constantly.
in 2017 there was no block with the team.
if it’s new in the topic then can i do it?
need to buy a new theme?
or update the 2017 theme ?