Title: Onboarding error
Last modified: July 22, 2020

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# Onboarding error

 *  Resolved [espressivo](https://wordpress.org/support/users/espressivo/)
 * (@espressivo)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/onboarding-error-2/)
 * After installing woocommerce I get this error:
 * 2020-07-22T01:48:47+00:00 CRITICAL Uncaught UnexpectedValueException: RecursiveDirectoryIterator::
   __construct(/home3/lifebeu6/public_html/wp-content/themes/Newspaper-child/Parts):
   failed to open dir: Permission denied in /home3/lifebeu6/public_html/wp-content/
   plugins/woocommerce/packages/woocommerce-admin/src/Features/Onboarding.php:485
   
   Stack trace: #0 [internal function]: RecursiveDirectoryIterator->__construct(‘/
   home3/lifebeu6…’, 0) #1 [internal function]: RecursiveDirectoryIterator->getChildren()#
   2 /home3/lifebeu6/public_html/wp-content/plugins/woocommerce/packages/woocommerce-
   admin/src/Features/Onboarding.php(485): FilterIterator->next() #3 /home3/lifebeu6/
   public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Features/
   Onboarding.php(446): Automattic\WooCommerce\Admin\Features\Onboarding::has_woocommerce_support(
   Object(WP_Theme)) #4 /home3/lifebeu6/public_html/wp-content/plugins/woocommerce/
   packages/woocommerce-admin/src/Features/Onboarding.php(414): Automattic\WooCommerce\
   Admin\Features\Onboarding::get_theme_data(Obj in /home3/lifebeu6/public_html/
   wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Features/Onboarding.
   php on line 485
 * I have used the troubleshoot plugin with only woocommerce and twenty twenty theme
   installed and the error persists.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Thu P. a11n](https://wordpress.org/support/users/thup90/)
 * (@thup90)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/onboarding-error-2/#post-13158255)
 * Hi there,
 * That looks like a that is a file permission error. Please check and make sure
   your file/ folders have set permissions as described in this article: [https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/](https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/)
 *  Plugin Support [Thu P. a11n](https://wordpress.org/support/users/thup90/)
 * (@thup90)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/onboarding-error-2/#post-13179471)
 * Hi there,
 * I hope you found the previous reply helpful. We haven’t heard back from you in
   a while, so I’m going to mark this as resolved – if you have any further questions,
   you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Onboarding error’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Thu P. a11n](https://wordpress.org/support/users/thup90/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/onboarding-error-2/#post-13179471)
 * Status: resolved