Support » Plugin: Contact Form 7 » (On mobile) Upload file not working through Facebook app browser

  • The Upload file is working fine on Chrome, Safari, Mozilla or on any native browser on mobile. When I shared the link to Facebook and user click on the link, the page opens in the Facebook app browser but Upload file button doesn’t work. Please help me as more than 50% traffic source comes on my website through Facebook.

    Facebook URL: https://www.facebook.com/JhobyNetwork
    Website link: https://jhoby.com/job/receptionist-24

    For testing purpose, I have added the simple file buttons on Jsfiddle (https://jsfiddle.net/a1s7wad2/14/show/) and then test it through facebook browser. I have noticed that without this line “accept=”.pdf,.doc,.docx” the button works fine. But, in my case, I cannot remove it because it is mandatory to upload only specific files.

    Really appreciate your help!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • aletheya

    (@aletheya)

    Hello!
    I am having the same problem.
    But here it´s worse: even simple upload button (Example: [file* foto limit:20000000] ) is not working on Facebook app browser.

    My page: http://vetformula.com.br/foto/envie-sua-foto-para-vet-formula/

    Anyone knows how to solve this? Really need some help ASAP! Please!

    aletheya

    (@aletheya)

    Hey, @awaises, how did you make it work?

    I see in your post you’re using term “size” but on contact form editor you’re using “limit” instead of “size”, right?

    Hello,

    Has anyone found a solution for this problem yet?
    I’m experiencing the same problem.

Viewing 3 replies - 1 through 3 (of 3 total)
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