Support » Plugin: Click to Chat » on mobile devices it redirects to web whatsapp

  • Resolved himanshu73188

    (@himanshu73188)


    Hi, on mobile devices, button redirects to web whatsapp instead of whatsapp app, I have checked ‘App first’ button in plugin setting and cleared cache too, but problem is still occuring.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author bhvreddy

    (@bhvreddy)

    HI,

    sorry for the inconvenience caused,

    is it possible to share your website address?

    if need to share any personal information, please send an email to wp@holithemes.com

    Have a nice day,
    Thank you

    hi, I am sending you a mail we will communicate there.

    bosco-carvalho

    (@bosco-carvalho)

    Hi!
    I my case, as I use the WhatsApp Business the plugin tries to download the WhatsApp standard version.

    https://boscocarvalho.com.br/

    laurab

    (@laurabrivadera)

    Hi,

    My website has the same issue, on mobile devices the icon redirects to web whatsapp. I set App first but it does not change.

    https://www.ledtecnologia.com

    Thanks!

    bosco-carvalho

    (@bosco-carvalho)

    Laura, hi!

    Did you clean the website cache?

    Greetings from Brazil.

    Bosco Carvalho

    Plugin Author bhvreddy

    (@bhvreddy)

    Hi,

    It might be cache plugins issue. Not detecting the device..

    Please check/tick the last option from plugin settings.

    App first.

    And clear the cache and test..

    Have a nice day,
    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
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