Title: On Hold Payment
Last modified: December 29, 2020

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# On Hold Payment

 *  Resolved [mnppdt28](https://wordpress.org/support/users/mnppdt28/)
 * (@mnppdt28)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/on-hold-payment/)
 * Hi,
 * Can you let us know what this order note means pls? [https://prnt.sc/wc1stt](https://prnt.sc/wc1stt)
 * This website has captured feature where our client can manually capture the payment.
   However, they encountered On Hold status. We are not sure if this needs to be
   captured or not. Kindly give us light.
 * Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Bernat Torras (a11n)](https://wordpress.org/support/users/bernattorras/)
 * (@bernattorras)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/on-hold-payment/#post-13842586)
 * Hi there,
 * This note indicates that the payment has been authorized and that the shop administrator
   is now able to capture it from the PayPal dashboard.
 * The status of the order has changed from “Pending Payment” to “On Hold” to differentiate
   it from the orders that are still pending for its payment (for example if they
   use bank transfer).
 * At first sight, everything seems ok, so you can just go ahead and capture this
   payment.
 * Thanks
 *  Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/)
 * (@gabrielfuentes)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/on-hold-payment/#post-13869830)
 * Hi there 👋
 * We’ve not heard back from you in a while, so I’m marking this thread as resolved.
 * Hopefully, you were able to find a solution to your problem! If you have further
   questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘On Hold Payment’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/on-hold-payment/#post-13869830)
 * Status: resolved