Title: Old values used when exporting
Last modified: November 14, 2018

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# Old values used when exporting

 *  Resolved [davaek](https://wordpress.org/support/users/davaek/)
 * (@davaek)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/old-values-used-when-exporting/)
 * Hi, a bit of backround info to help understand my problem. The company that I
   work at has an internal website used for employees to order work clothes (they
   get a certain amount of points a year and can order what they want with them 
   but only at certain times of the year). At the end of the order period their 
   department head using this plugin export the order for their department and make
   sure people haven’t been stupid (office employee ordering sewage worker boots
   etc…) they then either refund the incorrect items and then export the list again
   and send it to the order department or if everything is okay send the original
   exported list to be ordered.
 * The problem: An employee ordered the wrong stuff, so the item was refunded and
   the points went back to his WooWallet. The issue is however in the exported excel
   the refunded item doesnt appear but the collumn that has the “total number of
   points spent” still has the original total without the refunded points beign 
   deducted. It is causing an issue because the points are given out yearly and 
   are meant to be spent throughout the whole year so the department heads look 
   in that collumn to make sure they haven’t gone overboard spending too many points
   when they only just got them. There are too many employees to check every single
   users point total in the wallet tab (plus I don’t really want them to have access
   to it).
 * So the big question is: How do i get the exported spreadsheet to have the new
   total (the one that is shown on the site before exporting) instead of the old
   total.
 * Attached are some picctures of what I mean, sorry they are in German but you 
   can get the jist by looking at them.
 * Thanks in advance!!
 * [Picture 1](https://gyazo.com/e7b3be0a8a552be156c7143f5d2b2bd4)
 * [Picture 2](https://gyazo.com/42e3050d857f264f237593fe7e6fa823)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [algol.plus](https://wordpress.org/support/users/algolplus/)
 * (@algolplus)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/old-values-used-when-exporting/#post-10880609)
 * hi
 * have you tried same fields with postfix “- Refunded” ?
    thanks, Alex
 *  Thread Starter [davaek](https://wordpress.org/support/users/davaek/)
 * (@davaek)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/old-values-used-when-exporting/#post-10882660)
 * Hi could you explain that more please? Although im part of the IT department,
   I am tech support and I have little to no experience with websites at all. The
   guy who did the website left and while they are looking for a replacement i’Ve
   been put in charge of it and this problem obviously had to happen now when it
   is my responsibility. Thanks.
 *  Plugin Author [algol.plus](https://wordpress.org/support/users/algolplus/)
 * (@algolplus)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/old-values-used-when-exporting/#post-10882956)
 * hi
 * For example,
    you export field “Order Total Amount”, you must replace it with
   field “Order Total Amount (- Refund)”.
 * Please, use section “Setup fields”.
    thanks, Alex
    -  This reply was modified 7 years, 7 months ago by [algol.plus](https://wordpress.org/support/users/algolplus/).
 *  Thread Starter [davaek](https://wordpress.org/support/users/davaek/)
 * (@davaek)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/old-values-used-when-exporting/#post-10883122)
 * THANK YOU!!!!
 *  Plugin Author [algol.plus](https://wordpress.org/support/users/algolplus/)
 * (@algolplus)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/old-values-used-when-exporting/#post-10883236)
 * you’re welcome.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Old values used when exporting’ is closed to new replies.

 * ![](https://ps.w.org/woo-order-export-lite/assets/icon-256x256.png?rev=1365554)
 * [Advanced Order Export For WooCommerce](https://wordpress.org/plugins/woo-order-export-lite/)
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 * 5 replies
 * 2 participants
 * Last reply from: [algol.plus](https://wordpress.org/support/users/algolplus/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/old-values-used-when-exporting/#post-10883236)
 * Status: resolved