Support » Plugin: Shield Security: Protection with Smarter Automation » old user sessions not clearing

  • The user sessions under ‘User Management’ > ‘Current User Sessions’ are all a month old, and new user sessions do not appear. This has caused problems I think, because one user logs in from two different IPs regularly, and forgets to log out — so she ends up with too many user sessions and couldn’t log in. I turned off Locked to Location (IP) and set Max Simultaneous Sessions to 0, but the old sessions are still there. Any way to clear those out?

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  • Plugin Author Paul


    The user sessions you’re seeing wont actually be active. When those “users” load a page on the site, the session will automatically terminate. I’ll add a bit of cleanup code in the next release to clean up stale sessions.

    The Log out everywhere else button under user profile does not clear the old sessions. Completely removing the the plugin and it’s settings, then reinstalling it does not remove these old user sessions.

    Thank you!

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