Support » Plugin: Page Builder by SiteOrigin » Old site content appears on new site when plugin is deactivated

  • Resolved John Wong

    (@john-wong)


    Hello, I am using the Page Builder by SiteOrigin (ThinkUpThemes compatible) plugin, which you may not support. But I have a Q if you can answer.

    I pointed my site’s DNS to the new hosting service which hosts the new site without migrating any content from the old site. Surprisingly, I realized that when the plugin is deactivated, the old site’s homepage shows up on the new site. Now there are 9,000 more files than before the DNS change, which means these files are from the old site which I don’t need. How do I get rid of these files? I tried restoring the new site to a version before the DNS change. It did not work.

    Thanks,
    John

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  • Plugin Author Andrew Misplon

    (@misplon)

    Hi John

    Thanks for reaching out.

    We, unfortunately, aren’t able to support forks of our plugins. Once a fork is made, we no longer have any control over the plugin’s code. At the time of forking the support responsibility for the plugin in question shifts over to the new authors.

    Sorry, I don’t have better news.

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