Support » Plugin: Event Espresso 4 Decaf - Event Registration Event Ticketing » Old event registration emails re-sent after update

  • Resolved icreation

    (@icreation)


    Hi there,

    After updating to version 4.9.78, users for events that occurred in the past appear to have been re-sent their registration emails.

    What would the reason for that be and how can I prevent this during future updates?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Josh Feck

    (@builtbynorthby)

    Hi,

    The reason might be related to the mail server that’s used. One way to prevent an issue like that one would be to use a transactional email service. Here are some examples of plugins available here that can connect your site with a transactional email service:

    https://wordpress.org/plugins/tags/email-reliability/

    Plugin Contributor Josh Feck

    (@builtbynorthby)

    Hi again,

    I do hope you got everything sorted out. Since we haven’t heard back from you after 2 months I’ll go ahead and mark this ticket as “resolved”. Please do post again if you need any further help. All the best.

Viewing 2 replies - 1 through 2 (of 2 total)
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