Support » Requests and Feedback » Old email address still connected to profile

  • Hi there,

    I use this WordPress profile account with my office email. First I was using it with my personal email address. Now I want to create another account for with my personal email, but it says the email already exits. When I try to reset the password with my personal email address, it says that “The specified user does not exist.”. Somehow my personal email address is still connected to this account. I already deleted all subscriptions to topics, but it didn’t help.

    How can I create an new account with my personal email address?


Viewing 3 replies - 1 through 3 (of 3 total)
  • Could somebody please delete this account so the problem will be solved?


    Moderator Andrew Nevins


    The forum limits you to one email address per account (even if you change the email address afterwards)

    Moderator Jan Dembowski


    Brute Squad and Volunteer Moderator

    Please send an email to forum-password-resets [at] and in that email include the forum user ID and old email address and someone will get back to you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Old email address still connected to profile’ is closed to new replies.