OG errors

  • Resolved palerider001

    (@palerider001)


    5 years, 1 month ago

    New WP installation with SEO Framework plugin. Have checked that all the info/settings in the plugin for FB are complete. Everything updated to latest versions.

    I’m a complete noob and cannot resolve these FB issues. Can someone please help? Have wasted countless hours trying to find solutions but I lack the knowledge to interpret and apply what remedies may be available.

    I don’t know what other relevant info to supply to enable soemone to help me so please send any instructions necessary.

    FB not displaying links to my site or products when I enter a hyperlink ( as I have done with other existing sites) Used the FB debugger & scraper dozens of times over several days (in case it takes time for stuff to take effect) but all to no avail. I still get the same results as shown below

    Thanks for reading. Hope someone can help.

    caution-solidWarnings That Should Be Fixed
    Inferred Property
    The ‘og:image’ property should be explicitly provided, even if a value can be inferred from other tags.
    Missing Properties
    The following required properties are missing: og:url, og:type, og:title, og:image, og:description, fb:app_id
    Could Not Connect To Server
    Check that the webserver is running, and that there are no firewalls blocking Facebook’s crawlers.
    Curl Error
    Curl error: 56 (RECV_ERROR)

Viewing 7 replies - 1 through 7 (of 7 total)
  • Pierre LeBaux

    (@lebaux)

    5 years, 1 month ago

    Hey, this looks like a problem with your hosting. Try using https://www.ssllabs.com/ssltest/analyze.html?d=www.yourwebsitehere.com. If this test fails with a similar error, there is a good chance this has to do with your server and contacting your provider should be your next step.

    Other than that, you can post the URL in question here, so we can check it out ourselves. Cheers!

    Thread Starter palerider001

    (@palerider001)

    5 years, 1 month ago

    Thanks for replying!

    I ran the test and got 100 on 3 out of the 4 parameters, overall score is B. Is this ok?

    The url is healthfood-warehouse.co.za

    Pierre LeBaux

    (@lebaux)

    5 years, 1 month ago

    Hello again! I mentioned out the SSL Labs test just to see if your page can be accessed by third-party applications, so you don’t have to worry about it.

    Fetching specific product page (example) works as expected for me. Doing the same for the homapage works too.

    Only thing that is missing at the moment is fb:app_id and that is an easy fix. Go to your WordPress dasboard, navigate to SEO > SEO Settings > Social Meta Settings > Facebook. Find Facebook App ID, there is [?] next to it. Click on it.

    You should land on:
    https://developers.facebook.com/apps
    Click Add a New App.
    Follow the instructions on screen (tutorial if you need help).

    Add fb:app_id to TSF settings. Now Facebook Debugger should show no errors.

    As a sidenote, your website is availible both at http:// and https://. It is best practice to redirect all URLs to https:// version, especially if your website is used for ecommerce. You can do it by editing your .htaccess file and adding this code to beginning of the file:

    # BEGIN Force http to https
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{HTTPS} !=on
RewriteRule ^(.*) https://%{HTTP_HOST}/$1 [R=301,L]
</IfModule>
# END Force http to https

    You can read detailed instructions here.

    Thread Starter palerider001

    (@palerider001)

    5 years, 1 month ago

    Hi Pierre,

    Thank you! Problem resolved!

    Thread Starter palerider001

    (@palerider001)

    5 years, 1 month ago

    Hi Pierre,

    Regrettably I am having to ask for help again.
    Experiencing a recurrence of previous issues on FB even with domain homepage. Any other pages not working at all either. Same OG error messages.

    TSF settings are unchanged as is the rest of the backend, at least as far as I can determine.

    The FB issues mentioned above occurred even before editing .htaccess
    PS. Have edited .htaccess as suggested by copy and paste of your code provided. Now get “This site can’t be reached http’s server IP address could not be found.” if http is entered. IS this the desired result or should it redirect to https?

    • This reply was modified 5 years, 1 month ago by palerider001.
    Pierre LeBaux

    (@lebaux)

    5 years, 1 month ago

    Regrettably I am having to ask for help again.

    We are happy to help 🙂

    Experiencing a recurrence of previous issues on FB even with domain homepage.

    I checked your website, and it seems there is a problem with your hosting… or you have some sort of a security plugin? Facebook cannot access your site, it is blocked, but your WordPress installation is likely not blocking it. The metadata are actually present on your website, TSF looks like it is working as intended. Try disabling every plugin besides TSF, and then test Facebook sharing here. Do not forget to hit “scrape again” after every change. After that, disable also TSF and try scraping it again. We are trying to isolate the issue and rule out plugins with this method. If you disabled all plugins and the debugger is still giving you Check that the web server is running and that there are no firewalls blocking Facebook's crawlers. it is most likely not a plugin issue.

    PS. Have edited .htaccess as suggested by copy and paste of your code provided. Now get “This site can’t be reached http’s server IP address could not be found.” if http is entered. IS this the desired result or should it redirect to https?

    For me, your website redirects http:// to https:// as expected. What you are describing is definitively not what should be happening. Have you tried clearing your browser cache? Or use a different browser. It honestly looks to me like you have some weird hosting, especially because the redirect works just fine for me. You can always delete the snippet I provided from your .htaccess to go to the previous state.

    Even when we spoke the first time the issue just went away on its own. Have you tried talking to your hosting provider? You can link them to this topic, that might help. I am sorry you have issues, but TSF does not look like it is causing them 🙁

    Thread Starter palerider001

    (@palerider001)

    5 years, 1 month ago

    Thank you for your detailed reply, very much appreciate it !

    I will do as you suggest.

    I actually did not think TSF contributed to the issues but did not know where else to turn for help, so your assistance is all the more appreciated for that very reason.

Viewing 7 replies - 1 through 7 (of 7 total)
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