[Please do not post in uppercase & shout at us. Post title de-capped.]
I'm in charge of technical support for WP All Import.
We don't check these forums or handle support inquiries posted here.
But we do handle support inquiries received at our support desk in a timely manner.
To get support, e-mail email@example.com. You will get a receipt e-mail back confirming we've received your e-mail. If you don't, check your spam folder. If you didn't get a receipt e-mail, it means we don't have your support ticket. In this case, you can e-mail me directly at firstname.lastname@example.org and I'm happy to help out.