• Resolved josephricafort

    (@josephricafort)


    Hi, I’m wondering how could I able to offer both “FREE Shipping” and Printful Shipping Rates during my customers checkout? This way they have the option to choose either free shipping but longer to ship or expedited shipping but costs more.

    Thanks in advance!

    -Joseph

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor kievins

    (@kievins)

    Hey,

    Yes you can! Go to WooCommerce > Settings > Shipping > Printful Shipping in your wp-admin. Uncheck – “Disable standard Woocommerce rates for products fulfilled by Printful”. Now you can add free shipping in your WooCommerce Shipping zone settings and it will be displayed alongside Printful rates.

    Let me know if you have any other questions regarding shipping 😉

    Thread Starter josephricafort

    (@josephricafort)

    Hi Kievins,

    Thanks for your response.

    Unfortunately, having Printful products and non-Printful products on the Cart page makes the auto-calculation not useful. The auto-calculations on the checkout doesn’t show any results. It just loads and nothing happens.

    Upon checkout, “auto-calculated” is displayed as shipping method and there’s nothing else. The order is stuck and won’t proceed to payment because of this.

    Do you have some ideas how to solve this?

    Regards,
    Joseph

    Plugin Contributor kievins

    (@kievins)

    Hey,

    This works fine on our test site. I think we need to move this conversation to a more private channel. Can you please write to support@printful.com and include a link to this forum topic? Please also include an example that failed to work for you – which two products and what delivery address.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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