• Resolved mip21

    (@mip21)


    Hey everyone,

    I am using the two step checkout process. The headline and subtitle from the Offer button are not editable.

    Whenever I input text and update in elementor, the text from the offer button stays exactly the same, to default.

    I was supposed to launch my product yesterday, but didn’t because of this.

    I contacted the support already, and it’s been well past the 24 hours mark I should have received a reply within.

    I tried turning off all the plugins, then activating one by one, and changed themes multiple times but nothing helps.

    In the hope that someone knows how to overcome this issue…

Viewing 3 replies - 1 through 3 (of 3 total)
  • UPDATE:

    Having to now considerably delay product launch, lose customers and not receiving a reply from the “Elite Support”… I took matter in hands and edited the plugin files.

    Whatever plugin file contained the default unwanted text values from the “Offer Button”, I changed to what I want the text to be.

    Amazingly so, however, even this is making no changes to the Offer Button text… Indeed, the text remains exactly the same.

    Plugin Support CartFlows Team

    (@cartflows)

    Hello,

    Thank you for reporting it to us!

    I am sorry for the inconvenience caused, can you please open a support ticket from our website?

    If you have already opened the support ticket then don’t worry, one of the developer from our team will get back to you with the solution to it.

    I hope this helps you.

    Please let me know in case you have any questions.

    Hello,

    I confirm the issue has been solved by the support team. Thank you!

    Ticket is officially closed.

Viewing 3 replies - 1 through 3 (of 3 total)
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