Support » Plugin: ShortPixel Image Optimizer » # of images wrong?

  • Resolved pleazo

    (@pleazo)


    Hello,

    I am trying to use the free version of short pixel but have a question regarding my bulk limit.

    In my media library, it shows I have 102 images: https://snipboard.io/ek5OCf.jpg
    BUT when I am using short pixel bulk, it’s showing 101 images and 559 thumbnails: https://snipboard.io/5e8OWk.jpg

    I don’t understand why I would have 7 thumbnails for 1 image (as seen here: https://snipboard.io/YB5Qhw.jpg) which is restricting my bulk upload. Does anyone know how I can see these thumbnails or stop creating them?

    Best,
    Chris

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  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi Chris!

    The thumbnails are not created by our plugin, but by WordPress – we only compress them. Each picture has a number of thumbnails automatically generated by WordPress upon adding a new image. The number of thumbnails depends on the theme and plugins you use.

    The Exclude Thumbnails function from our plugin’s settings skips those thumbnails from compression, so you don’t lose credits on images you don’t actually use. Here’s more information about this: https://help.shortpixel.com/article/113-how-can-i-optimize-only-certain-thumbnail-sizes

    If you have any question, let us know.

    Best,

Viewing 1 replies (of 1 total)
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