Odd Checkout Error with All Payment Gateways (3 posts)

  1. macmac80210
    Posted 3 years ago #

    When the customer checkouts, and clicks the pay now button, they should be redirected to paypal. Instead, they get this error at the top of the screen (cumibags.com):

    [ Moderator Note: Please post code or markup snippets between backticks or use the code button. ]


    I am not sure what is causing this, but when I switch to my default 2012 theme, it works. I would really appreciate any help with this.

    I have already contacted my host, and they said that it is a WooCommerce and theme issue.

    Thank you very much!


  2. IgniteWoo Team
    Posted 3 years ago #

    Your theme probably has a screwy checkout.php template overriding the default WooCommerce templates. Take this up with the theme developer -- looks like they have a phone number listed on their site. Ring 'em up and tell 'em you need it fixed.

  3. macmac80210
    Posted 3 years ago #

    Where did you find this number? I really appreciate it.


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