We have a strange behavior with the FlexyTalk lately. When we answer more then one message to the customer, every 'second' chat gets lost, when no reply is recieved from the customer (web client). Let me try to explain:
When I type as a reply to a line from the customer, I type 1-2-3-4-5-6-7-8-9 as reply to him, being every number a new chat line. The customer sees this:
When the customer replies after every line it works well. We tried several clients, but they all respond the same. We are still on the 'lite' version of FlexyTalk services.
Any idea what causes this?