• Hoping to resolve issue with mobile menu not functioning as it should.
    I did a sub category under Services tab and now the Services tab does not function on mobile verison. It is not clickable…only shows plus sign and sub catergory.
    Thankful for any help or guidance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @jill22marie,

    It seems it’s a cache issue, and I didn’t see that issue on your website, please check this screenshot: https://i.postimg.cc/rpt92v3Q/image.png.

    For troubleshooting, please do the following steps and let me know the results:

    1- Head over to WP Dashboard > Plugin.
    2- Deactivate all plugins.
    3- Then, first activate the Ocean Extra plugin.
    4- Check your issue.
    5- Then, activate your plugins one by one
    6- After activation of any plugins, check your issue

    If you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, in Elementor, please don’t forget to click on the regenerate all assets file and data in Elementor > Tools.

    Best Regards

    Thread Starter jill22marie

    (@jill22marie)

    Still having issues with this page and things not loading or appearing correctly.
    I don’t want to delete the footer and redo it but I may if I don’t get answer and resolution to this problem. On the mobile version of my website the bottom footer area has client’s address, phone and email along with their business hours. The phone and text number do not show up on mobile version but if you click where they should show they appear blue and message comes up “calling” and the number. Not sure why the numbers do not appear as white on the mobile version. I have dug through everything on the site.
    Hoping for help.

    Thread Starter jill22marie

    (@jill22marie)

    Any chance someone is able to help me with the menu drop down for mobile?

    It is supposed to offer visitors the option of two pages:
    Services
    Prenatal & Pediatric
    But on mobile the hamburger “mobile” menu does not allow click through to Services page.

    Please help!
    Thank you much.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Ocean WP mobile menu all tabs do not function’ is closed to new replies.