Support » Plugin: Ocean Extra » Ocean extra shut down website with WP5.2

  • Got a message from Word press that our website was shut down because of an incompatibility of Ocean Extra with WP 5.2. WE deactivated Ocean extra and the site came up but several features were changed: 2 footer widgets missing and Home page altered. WE want the old functionality back. Thanks.

    The page I need help with: [log in to see the link]

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  • Hello,

    Try to follow the below steps and check it fixes the issue or not.
    1. Update PHP version if it is not PHP7
    2. Increase the memory limit to 512M or higher – https://docs.oceanwp.org/article/56-increasing-memory-limit-to-php
    3. Disable all plugins except Ocean Extra and check it works or not
    4. Update all the plugins and theme to the latest version
    5. Go to Theme Panel > Scripts & Style, disable all – save settings, then enable it again. Clear cache and check it works or not.

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