Support » Plugin: Ocean Extra » Ocean Extra not installing

  • Resolved torreymoreno

    (@torreymoreno)


    So i have installed Ocean WP and Elementor however Ocean Extra is not installing and this error message pops-up:

    An error occurred while installing Ocean Extra: The plugin generated unexpected output. Warning: Cannot modify header information – headers already sent by (output started at /hermes/walnaweb13a/b2947/moo.natfootimagescom/itsanedwp/wp-includes/functions.php:4339) in /hermes/walnaweb13a/b2947/moo.natfootimagescom/itsanedwp/wp-includes/pluggable.php on line 1251 Warning: Cannot modify header information – headers already sent by (output started at /hermes/walnaweb13a/b2947/moo.natfootimagescom/itsanedwp/wp-includes/functions.php:4339) in /hermes/walnaweb13a/b2947/moo.natfootimagescom/itsanedwp/wp-includes/pluggable.php on line 1254

    AS WELL AS THIS WARNING:
    Warning: sprintf(): Too few arguments in /hermes/walnaweb13a/b2947/moo.natfootimagescom/itsanedwp/wp-admin/includes/class-bulk-upgrader-skin.php on line 153

    Any help would be greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Amit Singh

    (@apprimit)

    Hello,

    Can you try to install the plugin manually by downloading it from the wordpress plugin repository?
    After downloading the zip file of the plugin, go to Dashboard > Plugin > Add New – install a plugin.

    torreymoreno

    (@torreymoreno)

    I ended up contacting the hosting company and having them check the backend. They solved the problem. Thank you so much for your reply!!

    Plugin Author Amit Singh

    (@apprimit)

    Glad to hear that it is fixed!

    Hi Amit.
    I get this message when I try to install ocean extra

    The installation and activation process is starting. This process may take a while on some hosts, so please be patient.

    Installing and Activating Plugin Ocean Extra (1/1)
    Downloading installation package from https://downloads.wordpress.org/plugin/ocean-extra.zip…
    Unpacking the package…
    Installing the plugin…
    Plugin installation failed.
    An error occurred while installing Ocean Extra: Destination folder already exists. /homepages/7/d153086527/htdocs/clickandbuilds/Hypnoticlight/wp-content/plugins/ocean-extra/.

    Rgds Phil

    Plugin Author Amit Singh

    (@apprimit)

    Hello,

    Try to delete the ocean extra plugin from the wp-content > plugin folder by login to the cpanel > file manager. After that install the plugin again. It will work.

    wp-content is empty Amit, the reason is sowhere else 🙁

Viewing 6 replies - 1 through 6 (of 6 total)
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