occasional white screen

  • pirate988

    (@pirate988)


    10 years, 1 month ago

    Hello,
    I installed this plugin on my wp MU 3.8 and enabled it on one site only without any configuration. Right after i installed it, i got the white screen was unable to access my admin or front end site so i deleted it using FTP.
    I installed it again and did some recommended configuration and since then it’s working fine most of the time but sometimes when i try to work on the back end it suddenly gives me the white screen on both backend and front end and i have to refresh the page many times until the page load and sometimes i have to wait 10 or 15 minutes till the site work

    https://wordpress.org/plugins/wp-super-cache/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Donncha O Caoimh (a11n)

    (@donncha)

    10 years, 1 month ago

    Anything in your PHP error log? Can you give PHP more memory to work with?

    Thread Starter pirate988

    (@pirate988)

    10 years, 1 month ago

    Thank you for your reply,
    I can’t increase the memory limit since i’m using godaddy shared host
    as for the log i just found out the the logs were disabled so i enabled them and i’ll wait until the problem happen again and update you.
    Thank you for your help.

    Thread Starter pirate988

    (@pirate988)

    10 years, 1 month ago

    Hello,
    It happened again,
    Out of the sudden all my network sites both back-ends and fron-ends started to give white screen nothing i can do.
    I refresh my tabs many times sometimes the sites load sometimes they don’t and even when they load, once i click on any link or action i get the white screen back
    I checked the error logs nothing in there
    It might be memory issue as you mentioned but i can’t change the memory limit since i’m using shared hosting.
    I think the problem happen each time I make massive update on one of my sites.
    This time i had no option but to delete the plugin, guess this plugin is not really suitable for shared hosting or atleast godaddy’s shared hosting
    Thanks any way

Viewing 3 replies - 1 through 3 (of 3 total)
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