Support » Plugin: Post SMTP Mailer/Email Log » O365 Issues – Random fails.

O365 Issues – Random fails.

  • Vovi

    (@rossdav)


    2 years ago

    Everything has been working fine for months but over the last few weeks I am seeing more and more emails failing either with error ‘smtp.office365.com has timed out’ or ‘ 5.7.3 Authentication unsuccessful [FRYP281CA0008.DEUP281.PROD.OUTLOOK.COM]’

    Subsequent emails / resends work fine. Its sporadic

    Settings are:

    MailerType: PostSMTP
    Server: smtp.office365.com
    Port: 587
    Security: STARTTLS
    Authentication: Login

    Any ideas why this is happening? I am missing orders because of it.

    Thanks.

    • This topic was modified 2 years ago by Vovi.
Viewing 3 replies - 1 through 3 (of 3 total)
  • yehudah

    (@yehudah)

    2 years ago

    Create spf record:

    v=spf1 ip4:YOUR_HOSTING_IP_HERE include:spf.protection.outlook.com -all

    Thread Starter Vovi

    (@rossdav)

    2 years ago

    OK, I will give that a go, thanks!

    Thread Starter Vovi

    (@rossdav)

    2 years ago

    I did this last night (cloudflare) and this morning I saw another timeout

    Do you know if MS check spf record every time, or maybe they are using cached record for a while?

Viewing 3 replies - 1 through 3 (of 3 total)
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