Support » Plugin: Electronic Signature on SwiftCloud » O MY WORD THIS IS CRAP!

  • It looks ok when you first start but nothing works, there are many problems in this and after trying to work with the platform for several hours you will realise that you went down wrong rabbit hole. It doesn’t work, and in the end you will need to create an account and sign-up with a fee… I wish I never saw this plugin! Ok, lets delete and find another plugin and start again!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author SwiftCloud

    (@swiftcloud)

    Hi there 60 Layers

    1. We are transioning to version 2.0, and version 1.0 is indeed buggy, so we have probably earned and deserve this rather scathing review, for the moment.

    2. Yes, there is a fee. We have decided to instead of supporting free clients, focus on better service for paying clients. Version 1.0 is buggy because 100% of our effort and support is on the 2.0 (paid) platform.

    We do offer free trials on 2.0 to ensure it works well for clients, and have a zero-hassle 60 day money back guarantee, to allow clients to test the system risk free.

    We hope this helps for anyone evaluating this system. Version 2 works well and is in daily use, but we have, understandably, decided to discontinue the “freemium” model as it supports “freeloading” with a lot of work and no value for us.

    Roger at SwiftCloud

    Hey Roger, thanks for your reply. I’m more then happy to pay for a plugin like this… problem is I’ve been looking for 20 minutes as to where to get my hands on bv2.0 but can’t seem to find it…

    Plugin Author SwiftCloud

    (@swiftcloud)

    Cool – for paying clients, we’ll bend over backwards to ensure you’re happy and get a good result.

    We can only do this by focusing on the paying clients, otherwise we just don’t have the bandwidth / time / resources, you know?

    Please send an email to SwiftCloudHelp at Gmail dot com with the doc you want set up, your website URL, and we’ll set up a free demo to test, and once confirmed working, we can handle payment and you’ll be off to the races.

    This week we’re working on advanced stuff – multi-party role-based signature (i.e. client then vendor, or employee then employer) and all the basics are working well.

    Thanks
    Roger at SwiftCloud

    Plugin Author SwiftCloud

    (@swiftcloud)

    Hi there 60 Layers – any update on this?

    I haven’t seen an email per above come through referencing this, we’d be like to redeem this rating, and if you feel 2.0 warrants revising this review, that would help.

    We aim to make good stuff and failed to communicate the 2.0 vs 1.0 transition.

    best of success,
    Roger at SwiftCloud

Viewing 4 replies - 1 through 4 (of 4 total)
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