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Design Approval System
[resolved] Numerous Problems with DAS (7 posts)

  1. blacksuitmedia
    Member
    Posted 2 years ago #

    By my experience, DAS seems to be left unfinished.

    First and Foremost, the "send email" link on the design approval postings doesn't do anything. There isn't even a hyperlink attached to the link, the link is empty. there is no link to copy when right-clicking.

    Also, the approval button does nothing. It comes up asking for the digital signature, and you click "submit" to no avail. nothing changes, nothing happens, save for the Signature field losing focus.

    I have tried setting up the SMTP settings and resetting them to default.

    http://wordpress.org/extend/plugins/design-approval-system/

  2. slickremix2
    Member
    Posted 2 years ago #

    Can you please submit the help page info on here so we can better debug the problem. We did just do a MAJOR update. We did test this multiple times on multiple server environments so we are 99% sure it is working. But there is always that 1%. We would be glad to help you out though.

    1. Is this your first attempt at using our plugin?
    2. What hosting company are you using?
    3. Did you try and use the sendmail option only.
    4. Did you try and delete the plugin and reinstall and try again?

    Thanks for posting!

  3. blacksuitmedia
    Member
    Posted 2 years ago #

    1. Yes, this is my first attempt at DAS.
    2. Godaddy
    3. I did try using sendmail option only, and tried configuring SMTP, and back again.
    4. I did not try to delete and reinstall, no. But I will now.

    Debug Report:

    =============================================================================================
     Versions
    =============================================================================================
    DAS Plugin version: 	2.9
    WordPress version: 	WP 3.5.1
    Installed plugins: 	Custom Post Templates by Simon Wheatley version 1.5, Design Approval System by SlickRemix version 2.9, Dropifi Contact Widget by Dropifi version 1.2.8, Easy FancyBox by RavanH version 1.3.4.9, Jetpack by WordPress.com by Automattic version 2.1.1, Go Daddy Quick Setup by GoDaddy.com, LLC version 1.04, Welcome to WordPress by Starfield Technologies version 1.0
    
    =============================================================================================
     Server Environment
    =============================================================================================
    PHP Version: 	5.2.17
    Server Software: 	Apache
    WP Max Upload Size: 	32MB
    WP Debug Mode: 	No
  4. blacksuitmedia
    Member
    Posted 2 years ago #

    I do notice it is 2.9, and it looks like you guys are currently on 3.0

    I wonder if the WP Plugin Depository wasn't updated yet, or if I had downloaded this just prior to the update. Trying a reinstall now, stay posted

  5. blacksuitmedia
    Member
    Posted 2 years ago #

    Perfect! that was it! One of the above two scenarios happened.

    Thank you for the prompt support! If DAS proves it's up to snuff, I have multiple sites that could use this plugin, and some may like to have the Pro version. Thanks much!

  6. slickremix
    Member
    Plugin Author

    Posted 2 years ago #

    No problem! If you could please take a moment to give us a review/rating.
    http://wordpress.org/support/view/plugin-reviews/design-approval-system

    Thanks for your interest in DAS!

  7. beltex
    Member
    Posted 2 years ago #

    hi

    Install went fine, but then i get the error that the file das-default-template.php could not e created, which is kind of logic as the touch command is not working on many servers.

    Better would be a copy or smth i guess.

    Now i created it myself and i go to settings, i click the upload logo button and nothing happens. My screen goes darker, but thats it

    can u help me, i already reinstalled

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