Numerous error codes

  • Resolved familylegacyvideo

    (@familylegacyvideo)


    10 years, 9 months ago

    Your plug-in is generating numerous error codes on my site. This concerns me, especially since I paid for this plug-in. Also concerned about whether your plug-in will be supported in future WordPress upgrades. I’ve found support through the TS Player site to be completely unresponsive regarding other issues I’ve submitted so I’m trying this forum. I have a screen shot I can submit to you if you’ll let me know how to attach it, but here are some of the error codes:

    Notice: Undefined index: cpmp_player_create_update_nonce in /Users/joshua/Sites/flv/wp-content/plugins/audio-and-video-player/codepeople-media-player.clss.php on line 196

    Notice: Undefined index: cpmp_player_edition_update_nonce in /Users/joshua/Sites/flv/wp-content/plugins/audio-and-video-player/codepeople-media-player.clss.php on line 252

    Notice: Undefined index: cpmp_player_creation_update_nonce in /Users/joshua/Sites/flv/wp-content/plugins/audio-and-video-player/codepeople-media-player.clss.php on line 252

    Notice: Undefined index: player_id in /Users/joshua/Sites/flv/wp-content/plugins/audio-and-video-player/codepeople-media-player.clss.php on line 260

    Thanks for any insight regarding these errors and whether I can trust this plug-in now and for future versions of WordPress.

    http://wordpress.org/plugins/audio-and-video-player/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author codepeople

    (@codepeople)

    10 years, 9 months ago

    Hi,

    I’ve modified the current version of plugin to correct all notices displayed when the WordPress’s constant: “WP_DEBUG” is set to true.

    I recommend you install the plugin again.

    Thread Starter familylegacyvideo

    (@familylegacyvideo)

    10 years, 9 months ago

    Thanks for your reply. Questions about reinstalling the plugin: Does this mean I need to deactivate the plugin, delete it from my site, and then install it again? I’m currently using the plugin for audio buttons on several pages of my site. Will uninstalling the plugin delete these buttons and require me to post them again? Also, when I go to install the plugin again, I’m assuming I will not have to pay for it again? Thanks for your help.

    Plugin Author codepeople

    (@codepeople)

    10 years, 9 months ago

    Hi,

    If you have the premium version of plugin, visit again the download link to obtain the last version of plugin without additional cost.

    The files modified were:

    codepeople-media-player.clss.php
    codepeople-media-player.php

    You may replace both files directly on server, and the notices will disappear.

    Thread Starter familylegacyvideo

    (@familylegacyvideo)

    10 years, 9 months ago

    Can I obtain the latest version of the plugin using the link in the email that I used to download the older version? I tried downloading from your site by using my transaction number but the number wasn’t recognized. Aftr I download, how do I replace just those two files? Thanks.

    Plugin Author codepeople

    (@codepeople)

    10 years, 9 months ago

    Hi,

    Yes, using the download link in the email, you may always get the last version of plugin. To replace just the modified files follow the steps below:

    1. Connect to the web server through FTP

    2. Move to the location “/wp-content/plugins/audio-and-video-player/”

    3. Finally replace the files

    Thread Starter familylegacyvideo

    (@familylegacyvideo)

    10 years, 9 months ago

    Thanks. Now that I’ve uploaded the players I see a problem on iPhones with your AVP Bar Skin. The progress bar extends past the control bar when the player is sized to fit the screen. If you have an iphone, you can see what I’m talking about here. I can also send you a still if you’d like – just let me know where to send it.

    Plugin Author codepeople

    (@codepeople)

    10 years, 9 months ago

    Hi,

    Please, try removing the tag:

    <meta name=”viewport” content=”width=device-width, initial-scale=1.0″>

    from the <head> section of website, and please, let me know the result.

    Thread Starter familylegacyvideo

    (@familylegacyvideo)

    10 years, 9 months ago

    My designer advises against this. His reason: This is an essential tag for displaying a mobile-optimized site. Without it, iOS and android zoom the page out to assume a desktop sized site is being display.

    If you have any other ideas, please let me know. This is disappointing; if there’s no fix I’ve spent money on this skin for nothing and will have to resort to the skin with the small blue button, which will look strange, but not as strange as the control bar looks currently. Thanks.

    Plugin Author codepeople

    (@codepeople)

    10 years, 9 months ago

    Hi,

    Please, follow the steps below:

    1. Open the bar-skin.css file (located in “/wp-content/plugins/audion-and-video-player/skins/bar-skin/bar-skin.css”), in the text editor your choice.

    2. Transform the line:

    #ms_avp{}

    to

    #ms_avp{min-width:400px;}

    3. Clear your browsers cache, and check the website again.

    If you require additional support, please contact us trough our support page in:

    http://wordpress.dwbooster.com/support

    Thread Starter familylegacyvideo

    (@familylegacyvideo)

    10 years, 9 months ago

    I’m afraid that doesn’t help. Made the width larger and smaller. Problem persists. This skin just doesn’t seem compatible with iPhones. The entire player resizes okay, just not the bar within the player. I think I’ll be abandoning this skin for now. If you ever come up with a fix, please let me know. Thanks.

    Plugin Author codepeople

    (@codepeople)

    10 years, 9 months ago

    Hi,

    We’ve updated the Media Player, and the Bar-Skin. Please, contact us through the support page,

    http://wordpress.dwbooster.com/support

    and we will send you the product’s update.

    Thread Starter familylegacyvideo

    (@familylegacyvideo)

    10 years, 8 months ago

    Your latest update fixed the problem. Thanks so much for your help.

Viewing 12 replies - 1 through 12 (of 12 total)
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