Title: Numerous admin-ajax.php processes slow down server
Last modified: August 22, 2016

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# Numerous admin-ajax.php processes slow down server

 *  Resolved [koala_dev](https://wordpress.org/support/users/koala_dev/)
 * (@koala_dev)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/numerous-admin-ajaxphp-processes-slow-down-server/)
 * I’m running into a big problem upon updating both my wordpress installation (
   3.9.1) and this plugin (1.0.35). It appears it is causing multiple instances 
   of the admin-ajax.php process to run on my server (the issue is more noticeable
   during peak hours) and this processes end up clogging the server and slowing 
   everything down. I have narrowed it down to this plugin as it seems that as soon
   as I disable it, the processes are killed and site performance goes back to normal.
 * Does anyone have an insight or a solution to this?
 * [https://wordpress.org/plugins/lively-chat-support/](https://wordpress.org/plugins/lively-chat-support/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Anonymous User 9782929
 * (@anonymized-9782929)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/numerous-admin-ajaxphp-processes-slow-down-server/#post-5210303)
 * Lively hits admin-ajax.php in a couple places:
    – once on every page load to 
   grab info (this is to avoid caching) – when someone starts a chat, it is hit 
   every 3 seconds to see if there are new messages – when someone deletes their
   conversation history – when a message is sent
 * My guess is that the bottleneck is polling for new messages. For a simple test,
   you can just find every place of “3000” in the code and change it to “6000” and
   see if that makes a difference (changes polling time from 3 seconds to 6 seconds).
   This is on line 81 and line 423 of chatbox/js/chatbox.js.
 * When you say peak hours, how many chats would be happening at that time?
    Are
   you using Triggers or Surveys?
 *  Anonymous User 9782929
 * (@anonymized-9782929)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/numerous-admin-ajaxphp-processes-slow-down-server/#post-5210535)
 * Resolved.
 *  [simondlh](https://wordpress.org/support/users/simondlh/)
 * (@simondlh)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/numerous-admin-ajaxphp-processes-slow-down-server/#post-5210613)
 * Hi, I am also having this issue. Basically it’s slowing page load time by around
   8 secs when using Pingdom to test the speed. Note that the site does not have
   any visitors yet.
 * 8 secs is obviously an unacceptable page loading time. What can I do?
 * Thanks, Simon
 *  Anonymous User 9782929
 * (@anonymized-9782929)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/numerous-admin-ajaxphp-processes-slow-down-server/#post-5210614)
 * Were releasing a new version in the coming week or two that should fix the issue.
   Thanks!
 *  [Pascal77](https://wordpress.org/support/users/pascal77/)
 * (@pascal77)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/numerous-admin-ajaxphp-processes-slow-down-server/#post-5210615)
 * Yes please, the sooner the better.
 *  [simondlh](https://wordpress.org/support/users/simondlh/)
 * (@simondlh)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/numerous-admin-ajaxphp-processes-slow-down-server/#post-5210618)
 * Hi, could you let me know when you anticipate this update being ready?

Viewing 6 replies - 1 through 6 (of 6 total)

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## Tags

 * [ajax](https://wordpress.org/support/topic-tag/ajax/)
 * [processes](https://wordpress.org/support/topic-tag/processes/)
 * [server](https://wordpress.org/support/topic-tag/server/)

 * 6 replies
 * 4 participants
 * Last reply from: [simondlh](https://wordpress.org/support/users/simondlh/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/numerous-admin-ajaxphp-processes-slow-down-server/#post-5210618)
 * Status: resolved