Support » Plugin: rtMedia for WordPress, BuddyPress and bbPress » Number of media per page settings does not work

  • Hi Team,
    I want to show only 3 videos in the feed and for this changing settings from
    wp-admin >> rtmedia >> Display >> Number of media per page – 3

    But when I save the settings and refresh my page. This setting does not work. Still getting 10 videos initially.

    Please let me know if I need to change from somewhere else.

    Looking forward!

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Pooja N Muchandikar

    (@pooja1210)

    Hi @vishakhanehe,

    Do you want to show 3 videos on single activity feed or on media page?

    The settings which you are trying to change will change the number of media to be shown on Media Page.

    wp-admin >> rtmedia >> Display >> Number of media per page – 3 So this setting will show 3 media on /media page.

    wp-admin >> rtmedia >> BuddyPress >> Number of media items to show in activity stream -3 if you set this setting then you will see 3 media on single activity feed.

    Let us know if this clear’s your doubts.

    Have a nice day.

    Regards,
    Pooja

    Thread Starter vishakhanehe

    (@vishakhanehe)

    Hi @pooja1210,

    I changed the settings from your suggested one too ie.
    wp-admin >> rtmedia >> BuddyPress >> Number of media items to show in activity stream -3
    but still getting more than 3 videos in the activity.

    You can check settings:
    https://ibb.co/TbSPYmB

    And sharing Videos that are rendering on load:
    https://ibb.co/TbSPYmB

    Although I am checking on incognito window.

    Thread Starter vishakhanehe

    (@vishakhanehe)

    Hi @pooja1210,

    Is there any update or let me know if you want me to share the video for the issue.

    Thanks,

    Plugin Author Pooja N Muchandikar

    (@pooja1210)

    @vishakhanehe,

    Yes, please share the visual of the issue.

    Thread Starter vishakhanehe

    (@vishakhanehe)

    Hi Pooja,
    I am setting only 3 media for the first attempt. The settings https://ibb.co/4RGmJz3
    But when my site loads than at least 10-15 videos come in the view and load as well. Screenshot https://ibb.co/7jM0Hhj

    Please let me know the gaps. As we are already connected, you already have our stagging env cred.

    Please let us know if anything else is required to debug this issue.

    Thanks!

    Thread Starter vishakhanehe

    (@vishakhanehe)

    Hi, Let me know if there is any update on this.

    Plugin Author Pooja N Muchandikar

    (@pooja1210)

    Hi @vishakhanehe,

    Please check the following screenshots.

    1. If in this path: wp-admin >> rtmedia >> BuddyPress >> Number of media items to show in activity stream -3 number of media to be shown in <b>single activity feed is set to 3</b>, then 3 media’s either photo/video is shown in single activity feed. You can observe 3 dots appearing below the media. https://s10.aconvert.com/convert/p3r68-cdx67/aeywj-6v7ft.jpg

    2. If in this path: wp-admin >> rtmedia >> Display >> Number of media per page – 1 number of media to be shown in <b>per page is set to 1</b> then in single page only 1 media is shown. Observe the media page, in media tab only 1 image is shown with pagination options.https://s10.aconvert.com/convert/p3r68-cdx67/a43sd-tqh45.jpg

    We cross-checked and the functionality is working as expected. Please cross-check this again and let us know if still you have any queries.

    Regards,
    Pooja

    Thread Starter vishakhanehe

    (@vishakhanehe)

    Hi @pooja1210,
    Your shared screenshots do not exist. Also, We want to show fewer videos on the feed page(Max 3 – 5).. and for the same, we changed the settings but the settings does not help and in the previous message shared screenshots with you.

    Please let us know if there are some gaps in our settings.

    Thanks!

    Plugin Author Pooja N Muchandikar

    (@pooja1210)

    Hi @vishakhanehe,

    There are some misunderstandings I assume. Let me explain the scenarios.

    There are 3 scenarios:

    1. <site-url>/activity page: In activity page/the feed page we are showing 20 activity posts/feeds and then Load More button is shown. And this is default behaviour set from code and there is no setting to control the posts to be shown here.

    2. <site-url>/activity page: In this same page in single post/feed card we can limit the media to be shown with the following setting wp-admin >> rtmedia >> BuddyPress >> Number of media items to show in activity stream. So if this is set then only those number of media will be shown in single post feed/card.
    Check this visual: https://prnt.sc/1dw9j9v you can see the dots in single activity feed.

    3. <site-url>/media page: In this page we can set the pagination for uploaded media with the following setting wp-admin >> rtmedia >> Display >> Number of media per page Check this visual: https://prnt.sc/1dwae35

    Now please let us know you are talking about which scenario and the if the above explanation related to scenarios helps to solve your issue.

    Regards,
    Pooja

    Thread Starter vishakhanehe

    (@vishakhanehe)

    Hi @pooja1210,
    Thanks for this explanation. I am looking for solution for case 1 i.e

    <site-url>/activity page: In activity page/the feed page we are showing 20 activity posts/feeds and then Load More button is shown. And this is default behaviour set from code and there is no setting to control the posts to be shown here.

    Please let me know if any changes can be done in code because I do not want to load 20 videos initially.

    Thanks!

    Plugin Author Pooja N Muchandikar

    (@pooja1210)

    Hi @vishakhanehe,

    This is default behavior of showing 20 feeds. Still I will check with my team once regarding this.

    Can you please confirm on how many number of videos/activities you want to display on activity page?

    Regards,
    Pooja

Viewing 11 replies - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.