Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor kluver

    (@kluver)

    Hi @amaiaesteban,

    If I understand correctly invoices that should end in the number 2 are skipped and instead an invoice is created with a number 3 at the end?

    Are you using the latest version of our plugin? The current version is 2.0.15.

    With kind regards,

    Michael

    Thread Starter Amaia

    (@amaiaesteban)

    My list of facts is this:
    W2017 000001
    W2017 000002
    W2017 000003
    W2017 000004
    W2017 000005
    W2017 000006
    W2017 000007
    W2017 000008
    W2017 000009
    W2017 000010
    W2017 000011
    W2017 000013
    W2017 000014
    W2017 000015
    W2017 000016
    W2017 000017
    W2017 000018
    W2017 000019
    W2017 000020
    W2017 000021
    W2017 000023
    W2017 000024

    It jumps
    W2017 000012
    W2017 000022

    Thanks Amaia

    Plugin Contributor Ewout

    (@pomegranate)

    Hello Amaia,
    I think this is pure coincidence, especially since 000002 is actually there.
    Is it possible that the 12 & 22 invoices (or orders for those invoices) were deleted? The plugin does not automatically re-use those numbers when you delete an invoice/order. I recommend keeping an eye on this – when this happens again you could try enabling the setting ‘Calculate document numbers (slow)’ under PDF Invoices > Status. This is a fallback method for when your database is using non-standard settings which could result in such behavior.

    Let me know what you find!
    Ewout

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