Support » Plugin: FB Photo Sync » No albums on album tab

  • Resolved RCVRS

    (@eoevers)


    Hi,

    I followed the instructions, created a new app, set the site url the right way. Unfortunately i don’t get any albums on the album tab in the admin section.

    What’s wrong?

    Thanks in advance,
    Eric

    • This topic was modified 2 years, 4 months ago by  RCVRS.
Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Mike Auteri

    (@mauteri)

    Put the full URL of the Facebook page in the search. Also, some times it won’t work if the page has restrictions due to alcohol and what not. What is the page you are trying to import?

    -Mike

    Hello
    want to use on church website
    question in order to use this plug- in we have to create a developers login? then create an app
    Right now I see
    Import Album but not similar to screenshots
    Also plugin not updated over a year
    Thanks much

    Plugin Author Mike Auteri

    (@mauteri)

    Hi, there are step by step instructions to follow when you install the plugin and go to the FB Photo Sync settings page. The screenshots look slightly different as those were done when the plugin was first created and haven’t been updated since. The plugin has not been updated in a year mostly because I’ve been very busy the last year and I also plan a large update for the plugin.

    -Mike

    Hello Mike,

    Sorry for the late reply. I got the notification just today.. Weird.. The URL is https://www.facebook.com/pg/ZeskampMierlo/photos/?tab=album&album_id=1326044744097251 i still don’t get images.. my website is http://www.dorpszeskampmierlo.nl/ I don’t use your plugin at the moment..

    I’m looking forward to the update!

    Cheers,

    Eric

    Plugin Author Mike Auteri

    (@mauteri)

    Hi Eric,

    You want to use this link:

    https://www.facebook.com/ZeskampMierlo/

    Put that in the input field and click “Find Albums” and all the albums will appear.

    -Mike

    Hi Mike,

    There is no input field. Not on Settings > FB Photo Sync > import. And not on Albums page.

    Eric

    Plugin Author Mike Auteri

    (@mauteri)

    Eric,

    That typically happens when you put in the incorrect URL for you site in the Facebook App. Click “Remove App” and check the steps to hooking up the FB App. If your site has www in or doesn’t have www, make sure the URL you have in the app reflects that. URL needs to be exact.

    Mike

    Hi Mike,

    I did all of that. Checked it several times. Made new apps, nothing worked..

    Eric

    Plugin Author Mike Auteri

    (@mauteri)

    Eric,

    Can you tell me the version of the FB app? Facebook doesn’t really care much about backwards compatibility and often breaks things with their changes. Could be the plugin doesn’t work with a recent Facebook update (it’s happened before).

    -Mike

    Its version: 0.5.8

    Eric

    Hey Mike,

    I’ve installed your plugin on an other wordpress site, on a different server, and got the same issue. Just wanted to let you know this. Maybe you can also reproduce the issue?

    Cheers,
    Eric

    Plugin Author Mike Auteri

    (@mauteri)

    Hi Eric,

    I do not see any issue with the latest FB app version. After you add the App ID, did you click the Log in Facebook button? It’s right under the text “Please log into this app”.

    -Mike

    Plugin Author Mike Auteri

    (@mauteri)

    That is the error you typically get when the URL you put in the app does not match the URL displayed on the site.

    Hi Mike,

    You mentioned that already. I double checked the URL, nothing wrong there. Eventually I found the problem within the browser. I used Chrome on my macbook. With Safari i get the ‘login to facebook’ button. After that the page loaded fine.

    So problem solved. Thanks for your support!!

    Eric

Viewing 15 replies - 1 through 15 (of 16 total)
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