Notify of membership checkout errors before submission

  • Resolved evancollinsyih

    (@evancollinsyih)


    2 years, 1 month ago

    Hello,

    I wanted to know if there is currently any way to inform a user on the membership checkout page in real time that their entries have issues prior to them clicking the submission button?
    For example it seems that if a username is taken already or if their email and password confirmation fields don’t match then the user won’t know until after they have filled out the whole page and clicked submit, which I worry will cause some frustration at a critical point in the signup process.
    Would it be custom coding to create this functionality or is there some way to do this already that I am missing?

    Thanks,
    Evan

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    2 years, 1 month ago

    Hi Evan,

    This would require custom coding at this point in time.

    You would need to use JavaScript to detect these errors in real-time should you need to validate before clicking submit.

    Another option would be to simply the checkout fields, for example always set the user’s email to the username and hide the confirmation fields.

    Here is a guide that may help get you started – https://www.paidmembershipspro.com/increase-conversion-rates-with-a-simplified-checkout/ (If you would like to hide fields).

    Thread Starter evancollinsyih

    (@evancollinsyih)

    2 years, 1 month ago

    Hi Andrew,

    Ok, thanks for responding. Yes I had seen these alternative options but I don’t think they will really give us a net positive outcome.
    Are there any plans to implement a feature like this in PM pro in the near future? It seems like something most sites have this on signup these days so I was surprised it wasn’t an option.

    Thanks,
    Evan

    Plugin Author Andrew Lima

    (@andrewza)

    2 years ago

    Thanks for the feedback Evan, we are considering this. I cannot guarantee this will be implemented.

    For now, I recommend custom solution for the time being.

Viewing 3 replies - 1 through 3 (of 3 total)
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