Support » Plugin: NotificationX - Best Social Proof & FOMO Plugin » NotificationX not working

  • Resolved jayakhter

    (@jayakhter)


    Hi,

    I wonder why this plugin not working, I even tried on my other woocommerce store. It is showing no notification.
    Please help.
    Regards,
    Jay

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Shamser Suzon

    (@shamser_suzon)

    Hi Jay,

    Sorry to hear that but we don’t have any such issues yet regarding wooCommerce.

    Please, go to the edit page of your notification and navigate to the Customize tab then scroll down to the Behavior section and check this field: http://prntscr.com/phum75 – Make sure you have wooCommerce orders within the days mentioned here.

    Make sure you are using the latest version of the plugin.

    Also, make sure you don’t have any caching issue in your WordPress/Website.

    Looking forward to hearing from you soon. Thanks!

    Hi,

    Thanks for the reply, But I still unable to see any thing after checking the behavior fields. Yes, sale is there, I am able to see other notifications like comments, bars etc but product related not showing.

    https://prnt.sc/phv1y8

    Regards,

    Plugin Support Shamser Suzon

    (@shamser_suzon)

    Hi Jay,

    It sounds very strange! Your issue needs to be investigated in deep.

    I would like to request you to open a support ticket here: https://notificationx.com/support/

    Our support engineers will help you out there.

    Thanks.

    Plugin Support Shamser Suzon

    (@shamser_suzon)

    Hi @jayakhter

    The issue was regarding your WooCommerce custom order statuses which is explained and resolved now via our Premium support forum.

    Enjoy the plugin and keep sharing your feedback/feature request.

    Feel free to reach us anytime if you face any further issues.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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