Support » Plugin: MailPoet - emails and newsletters in WordPress » Notifications using MailPoet Sending Service are going to Spam folder

  • Resolved EA Media

    (@jonstout)


    We recently switched hosts (which may or may not be related to this issue) and now the email notifications for new posts are going to my spam folder.

    We are using the MailPoet sending service.

    Is there a procedure we need to follow to refresh things for our new host?

    I’ve searched the knowledge base and the plugin settings and everything seems to be configured correctly.

    Best,
    –j

    • This topic was modified 8 months, 2 weeks ago by EA Media.

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Viewing 1 replies (of 1 total)
  • Plugin Author MailPoet

    (@wysija)

    Hi there @jonstout,

    That certainly shouldn’t happen. So our accounts team can check what’s happening, please email support(at)mailpoet.com and they’ll take a look for you.

    Thanks!

Viewing 1 replies (of 1 total)
  • The topic ‘Notifications using MailPoet Sending Service are going to Spam folder’ is closed to new replies.