Support » Plugin: Notification - Custom Notifications and Alerts for WordPress » notifications stopped when moved from staging site.

  • Resolved pinballnate

    (@pinballnate)


    Hi,

    My notifications were working great on my staging site but when I moved it to my live site, they stopped working. I checked all of the setting and can’t find anything. Is there something I am missing?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 20 total)
  • Plugin Author Kuba Mikita

    (@kubitomakita)

    Hi, maybe there’s the debug log and notification suppressing enabled in Notifications -> Settings -> Debugging?

    Thread Starter pinballnate

    (@pinballnate)

    I enabled it tried testing again. Error log is empty.

    This is the notification log:

    Notification
    Source	WordPress
    Title	event published to author
    Hash	notification_6176550fcea7e
    Trigger	CC Events published - post/cc-events/published
    Carrier	Email - email
    Carrier data
    subject	
    notification test
    body	
    Hi, working?
    recipients	
    Array
    (
        [0] => Array
            (
                [type] => email
                [recipient] => {cc-events_author_user_email}
            )
    
    )
    parsed_recipients	
    Array
    (
        [0] => 
    )
    Thread Starter pinballnate

    (@pinballnate)

    I uninstalled the plugin then reinstalled it. When I did, I got this message:

    Warning: Item in BracketSpace\Notification\Store\Trigger Store doesn’t exists. in /home/customer/www/commercecitynorth.com/public_html/wp-content/plugins/notification/src/ErrorHandler.php on line 39

    Plugin Author Kuba Mikita

    (@kubitomakita)

    But isn’t the Suppressing checkbox enabled? In this case, no email will be sent.

    Also, when you uninstalled the plugin, you need to configure the triggers one more time in Notifications -> Settings -> Triggers. Just enable the CC Events post type and it should go back to normal.

    Thread Starter pinballnate

    (@pinballnate)

    I didn’t click on the suppress checkbox and I already did reconfigure the triggers for the custom post types.

    Thread Starter pinballnate

    (@pinballnate)

    I rolled back to version 7.24 and it is working again. Your plugin must have updated at about the same time I took my site off of staging. Seems like it was a pretty big update, are their any issues with me running 7.24?

    Thread Starter pinballnate

    (@pinballnate)

    I updated the plugin on my old staging site and it stopped working as well. I am happy to provide you with credentials to log in to the staging site if you would like to use it for troubleshooting.?

    Plugin Author Kuba Mikita

    (@kubitomakita)

    That would be awesome! Could you email us via the contact form?

    Thread Starter pinballnate

    (@pinballnate)

    will do.

    Thread Starter pinballnate

    (@pinballnate)

    I just sent it. thanks.

    Thread Starter pinballnate

    (@pinballnate)

    Feel free to do whatever you want, I saved a backup.

    Plugin Author Kuba Mikita

    (@kubitomakita)

    Thanks! Before I even logged in I found out a bug in the new release and I’m working on the fix now. The update will be available within a few hours.

    sugarweb

    (@sugarweb)

    Getting a similar error

    Plugin Author Kuba Mikita

    (@kubitomakita)

    New version 8.0.1 should resolve that issue already. Can you confirm @sugarweb it’s still a case when you update?

    sugarweb

    (@sugarweb)

    We are busy trying it, thank you. We’re also using the Scheduled Triggers add-on, which seems to be the more serious error message. But will confirm asap.

Viewing 15 replies - 1 through 15 (of 20 total)
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