Notifications not sent to public subscribers

  • Resolved maximilienl

    (@maximilienl)


    1 year, 10 months ago

    Hi

    The plugin does not seem to work with me.
    According to the email log plugin installed (just to check), there are no mails sent to public subscribers… when a new post is published

    Here is my settings :

    Restrict the number of recipients per email to (0 for unlimited): 0
    Send Emails for Pages: No
    Send Emails: For each Post

    Compulsory Categories : All selected
    Excluded Categories : All unselected
    Allow registered users to subscribe to excluded categories : unchecked

    Thanks a lot for helping

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Ehsanul Abrar

    (@ehsanulabrar)

    1 year, 10 months ago

    Hi @maximilienl,

    I hope that you are doing well.
    Thank you for sharing your query.

    Please be informed that We have checked the notification email for newly published posts and successfully received the email notification for subscribers. For your reference, I am attaching a screenshot of the email notification received for the new post here.

    However, I would suggest you make sure the below settings;

    Subscribe2 Email Settings and Subscribe2 Registered Users Settings

    Even still if you face issues, then it will be required to investigate the issue on-site. In that case, kindly contact to the plugin author website for further assistance.

    Have a nice day!

    kind regards,

Viewing 1 replies (of 1 total)
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