Title: Notifications mail
Last modified: August 2, 2021

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# Notifications mail

 *  Resolved [samir1985](https://wordpress.org/support/users/samir1985/)
 * (@samir1985)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/notifications-mail/)
 * Hello
 * When making a reservation, the customer and the administrator do not receive 
   any email notifications.
 * Cordially
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnotifications-mail%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [samir1985](https://wordpress.org/support/users/samir1985/)
 * (@samir1985)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/notifications-mail/#post-14726714)
 * Thank you for your response.
 * I used the WP Mail SMTP plugin to test WordPress emails, and it works normally
 * Best regards,
 *  Plugin Author [Bookly](https://wordpress.org/support/users/ladela/)
 * (@ladela)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/notifications-mail/#post-14728001)
 * Hi!
    First of all, make sure you’ve checked the appropriate checkboxes in the
   notification’s settings. There could be a lot of reasons why email notifications
   don’t work. First, check if your site can send emails at all. Bookly doesn’t 
   send emails independently, it uses the native WordPress function wp_mail() to
   send all email notifications. This function sends any email messages to the entire
   site, not only Bookly. To check it, install any mail checking plugin and send
   a test email to yourself. If you didn’t receive the test email please contact
   your hosting provider to fix this issue. Also, you can try to solve the issue
   yourself, installing any SMTP plugin and configure it to any mail server (SMTP
   is a push protocol and is used to send the mail). In some situations, your site
   is able to send simple emails but can’t send a large email with HTML such as 
   Bookly email notifications.
 * Install any mail logging plugin, make a test appointment and check the mail log.
   If you see that the emails are sent but they aren’t delivered, then the problem
   is still with your site and you should contact your hosting provider to fix this
   issue.
 * Hopefully, it helps you to solve the situation.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Notifications mail’ is closed to new replies.

 * ![](https://ps.w.org/bookly-responsive-appointment-booking-tool/assets/icon-256x256.
   png?rev=2847809)
 * [Online Scheduling and Appointment Booking System – Bookly](https://wordpress.org/plugins/bookly-responsive-appointment-booking-tool/)
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 * 2 replies
 * 2 participants
 * Last reply from: [Bookly](https://wordpress.org/support/users/ladela/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/notifications-mail/#post-14728001)
 * Status: resolved