Support » Plugin: Email Subscribers & Newsletters » Notifications have stopped working

  • Resolved rohit999

    (@rohit999)


    Hello,

    The notifications that are sent to subscribers once a post is added on the website has suddenly stopped functioning. I think this happened after the latest plugin update. Initially, there was no cron job to be set up, but now it is a mandate. Hence, I’ve set up the cron on my cPanel correctly, but the notifications are still not been sent out to the subscribers when I post a new article. Please help urgently. Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Check that you have latest version 4.0.4. They had serious problems with this functionality, but since 4.0.3 it seems to start to work again.

    There are reports, that deactivating the and reactivating the plugin was necessary to get the email send: https://wordpress.org/support/topic/4-0-3-not-worked/

    Give it a try.

    If after 30min. still no mails are send, you can trigger sending manually since 4.0.3. Go to Reports section and find the button.

    Plugin Contributor Malay Ladu

    (@malayladu)

    @rohit999 Hope this issue is fixed now.

    Do check with the latest version and confirm the same.

Viewing 2 replies - 1 through 2 (of 2 total)
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