Title: Notifications
Last modified: December 22, 2016

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# Notifications

 *  Resolved [Jakob](https://wordpress.org/support/users/jwthecolorist/)
 * (@jwthecolorist)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/notifications-39/)
 * Hello,
 * I have a question about notifications. I was wondering, is it possible for a 
   sub-manager to get an email notification when the auto lead management system
   assigns a lead to sales rep that is under him in the Global User Hierarchy?
 * Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Upi](https://wordpress.org/support/users/upi/)
 * (@upi)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/notifications-39/#post-8583923)
 * Hello,
    this is indeed one of the capabilities Of UpiCRM. in order to achieve
   that you should add all the users you have to the WordPress site (as subscribers…),
   assign them with UpiUser roles, and then define the hierarchy of your users in
   the UpiCRM Users Center section.
 * You’ll have checkboxes to define if managers of users will be receiving notifications
   yes/no.
 * I’m signing this one off as “resolved” , but please do come back and let us know
   if you have any further issues / questions.
 * Thanks
    Uri
 *  Thread Starter [Jakob](https://wordpress.org/support/users/jwthecolorist/)
 * (@jwthecolorist)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/notifications-39/#post-8586007)
 * Hi Uri! Thanks for the reply! I tried that several times yesterday and for some
   reason the sub-manager was not receiving notifications when the sales rep under
   him (in the hierarchy) got a new lead from the website (Caldera) form. I did 
   make sure the notifications were on. I’ll try this again soon and see if maybe
   I made a mistake somewhere. Thanks again for getting back with me!
 * ~Jakob
 *  Plugin Author [Upi](https://wordpress.org/support/users/upi/)
 * (@upi)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/notifications-39/#post-8589019)
 * Cool. Just remember to check the box next to “Update manager on status changes”,
   and also – that the little icon “headphones” (with mouse over title “update manager
   on status changes” is bold.
 *  Thread Starter [Jakob](https://wordpress.org/support/users/jwthecolorist/)
 * (@jwthecolorist)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/notifications-39/#post-8591422)
 * Ok thanks Uri!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Notifications’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Jakob](https://wordpress.org/support/users/jwthecolorist/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/notifications-39/#post-8591422)
 * Status: resolved