Support » Plugin: Notification - Custom Notifications and Alerts for WordPress » Notification email send twice

  • Resolved rikmonster

    (@rikmonster)



    Hi,

    I was very happy to find your plugin and thank you for creating it. I set up notifications for when a user changes their account details but somehow I receive 2 email notifications whenever account details are updated.

    Do you maybe know how this is possible?

    Thank you,

    Rik

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Kuba Mikita

    (@kubitomakita)

    Hi Rik, thank you!

    It could happen but I think I’ve fixed this in the latest version. Do you have version 5.2.0 installed?

    Hi Kuba,

    Thank you for your quick reply.

    Yes, I have version 5.2.0 installed.

    Rik

    Plugin Author Kuba Mikita

    (@kubitomakita)

    Ok, let me test this, I’ll come back to you.

    Plugin Author Kuba Mikita

    (@kubitomakita)

    Hi Rik,

    I just tested this and I cannot replicate the issue with the latest Notification version on a fresh WordPress install.

    I can see a couple of potential reasons:

    • Some plugin is conflicting with the user profile. Are you using any Profile builder or Membership plugin?
    • You’ve set the notification to email two different addresses you are synchronizing with your email client. Can you confirm both emails are sent to the same address or not?
    Plugin Author Kuba Mikita

    (@kubitomakita)

    I’m closing this topic due to inactivity. Feel free to comment, though.

Viewing 5 replies - 1 through 5 (of 5 total)
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