Title: Notification Email issue
Last modified: May 9, 2026

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# Notification Email issue

 *  Resolved [nav4339](https://wordpress.org/support/users/nav4339/)
 * (@nav4339)
 * [6 days, 17 hours ago](https://wordpress.org/support/topic/notification-email-issue-4/)
 * My listing inquiry emails are being routed to my administrative email instead
   of the specific listing owner email as defined in Directorist, I can’t find any
   options in the configuration related to the notification settings. Please can
   you advise how to resolve this?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Mahfuzul Alam](https://wordpress.org/support/users/mahfuz87/)
 * (@mahfuz87)
 * [5 days, 5 hours ago](https://wordpress.org/support/topic/notification-email-issue-4/#post-18904397)
 * Hi [@nav4339](https://wordpress.org/support/users/nav4339/),
 * Thanks for reaching out. I understand how this can be confusing when listing 
   inquiry emails go to the admin email instead of the listing owner’s email.
 * Please try the following:
 * Step 1: Go to **Admin Panel > Directorist > Settings > Email > General**.
 * Step 2: Enable the option for owner shown here: [https://prnt.sc/flNAexJY0bfR](https://prnt.sc/flNAexJY0bfR)
   You can disable this option for admin from the same place.
 * Step 3: The listing owner can also choose from their dashboard which email they
   want to use to receive inquiry responses. Here is a reference: [https://prnt.sc/oMZ93wcosjLX](https://prnt.sc/oMZ93wcosjLX)
 * After updating these settings, please test the listing inquiry form again.
 * I hope this helps resolve the issue. If you need any further assistance, please
   create a support ticket on our website so our team can check it more closely.
 * Kind regards,
 *  Thread Starter [nav4339](https://wordpress.org/support/users/nav4339/)
 * (@nav4339)
 * [4 days, 4 hours ago](https://wordpress.org/support/topic/notification-email-issue-4/#post-18905576)
 * Hi, I have that option enabled already. Just to add I do not allow user listing
   edits. The users do not login and manage their listings.
    -  This reply was modified 4 days, 4 hours ago by [nav4339](https://wordpress.org/support/users/nav4339/).

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [nav4339](https://wordpress.org/support/users/nav4339/)
 * Last activity: [4 days, 4 hours ago](https://wordpress.org/support/topic/notification-email-issue-4/#post-18905576)
 * Status: resolved