Notification e-mails going to SPAM
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I was using Postman-SMTP until the security issue, and changed to MailBank. Since then, about half the time, notification e-mails end up in my SPAM folder. This didn’t happen with Postman.
We use Gmail POP to fetch from our e-mail host.
Thoughts?
The page I need help with: [log in to see the link]
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Hi,
Please make sure the From Email Address, Email Address and the Username used for authentication of SMTP Server in Mail Bank Wizard Setup should be same!
Mail Bank has nothing to do with emails arriving in Spam Folders though as it just forwards the email with the parameters you provided!
We recommend reading this post as it might help you fixing the issue https://www.thenewsletterplugin.com/emails-end-spam-folder
Hope that helps!
To avoid being flagged as spam, you need to prove your email isn’t forged. On a custom domain, its up to you to set that up:
- Ensure you are using the correct SMTP server with authentication – the correct SMTP server is the one defined by your email service’s SPF record.
- If you use a custom domain name for email, add an SPF record to your DNS zone file. The SPF is specific to your email provider, for example Google
- If you use a custom domain name for email, add a DKIM record to your DNS zone file and upload your Domain Key (a digital signature) to, for example Google
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